Empowering Employees for Productivity

This month, we will focus our “Topic of the Month” series on strategies for improving employee performance—specifically in terms of productivity and quality measures. Talent management is always a top-of-mind issue for executives, and with cost pressures in the industry escalating, improving employee performance is a sure-fire way to realize operational efficiencies. We will kick […]

There is No “I” in Team Performance Measurement

Ambica Tarakad recently shared with me an article by Nassim Nicholas Taleb – the author of the risk management book The Black Swan – in which he cites the ancient Roman practice of randomly inflicting corporal punishment on 10% of a regiment after a battle had been lost due to cowardice on behalf of any […]

How to Leverage Natural Employee Strengths

This post concludes our topic of the month on Empowering Employee Productivity (quickly becoming a favorite topic of mine); therefore I felt it appropriate this week to address a concern we often get from members on this subject. A renewed emphasis on productivity can bring accompanying concerns on work quality, particularly as Operations work becomes […]